St Paul’s Counselling Centre is an independent Counselling and Psychology Practice operating in
Kogarah and Bankstown

St Paul’s Counselling Centre welcomes clients of all ages, genders, sexualities and faiths and has no affiliation with any religious body.

The name St Paul’s Counselling Centre bears testimony to the changes that took place in the life of St Paul and is thus a metaphor for the type of change the Centre seeks to achieve in its clients’ lives.

St Paul’s Counselling Centre is committed to assisting clients with therapies based on recent
Evidence Based Research

Core Values

Compassion, Faith, Growth,

Kindness, Knowledge, Loyalty,

Openness, Self-Respect, Responsibility,

Service and  Leadership

;

St Paul’s Counselling Centre’s vision is to

therapeutically connect to the client through

the process of recovery.

Use Evidence-based interventions to facilitate a process of change.

St Paul’s Counselling centre is honoured and privileged to be

walking alongside their clients in their process to recovery.

All staff at St Paul’s Counselling Centre have legal and professional obligations to maintain confidentiality at all times.

All personal information and notes relating to therapy (including reports) are stored in accordance with the Privacy Policy for Management of Personal Information, a copy of which is available at Reception, upon request.

The Confidentiality and Privacy policy requires that clients’ Personal Information is to remain confidential except where:

1. It is subpoenaed by a court, or disclosure is otherwise required or authorised by law; or

2. Failure to disclose the information would, in the reasonable belief of the therapist, place a client or another person at serious risk to life, health or safety; or

3. It would assist in ascertaining the whereabouts of an individual reported as a missing person; or

4. There are reasonable grounds to believe an offence may have been committed; or

5. The client’s prior approval has been obtained to:

a. Provide a written report to another agency or professional, e.g., a GP or a lawyer; or

b. Discuss the material with another person, e.g. a parent, employer, health provider, or third-party funder; or

c. Disclose to another professional or agency (e.g. your GP) and disclosure of the client’s personal information to that third party is for a purpose which is directly related to the primary purpose for which the client’s personal information was collected; or

d. Disclose the information in any other way.

Additionally, it is a principle of St Paul’s Counselling Centre that a client’s referring medical practitioner (and/or other nominated health professional(s)) be kept informed of the client’s progress while attending St Paul’s Counselling Centre. To this end, written reports of treatment progress will be made to a client’s referring medical/health practitioner and verbal reports may also be made. All written and verbal correspondence will be treated confidentially.

Where a client’s mental health services are to be paid in part or in full by another organisation (such as Medicare, the National Disability Insurance Agency, a private health insurer, or some other insurer) then that organisation may require the therapist to provide information including dates and times of attendance and summary reports regarding treatment progress.

A client’s personal information is not disclosed to overseas recipients, unless the client consents or such disclosure is otherwise required by law. Clients’ personal information will not be used, sold, rented or disclosed for any other purpose.

In the event that unauthorised access, disclosure or loss of a client’s personal information occurs, St Paul’s Counselling Centre will activate its data breach action procedures and use all reasonable endeavours to minimise any risk of consequential serious harm.